Sessions

Mongoose RM™ Wheel of Misfortune

A game-show-style session that tests knowledge of Mongoose RM™ principles, including risk & claims management, compliance, safety practices and technology.

Loss Prevention Vehicle Technology Essentials

An overview of key vehicle technologies—such as cloud-based dash cameras and telematics systems—and their value in claims defense and operational oversight.

Distracted Driving Technology and Compliance

Explores the requirements surrounding telematics monitoring, progressive discipline, and mandatory quarterly training in mitigating distracted driving risks. The session will also cover how reward programs tied to telematics can reinforce positive driving behaviors.

MVR Monitoring and Driver Qualification Files

Best practices for maintaining driver qualification files and implementing continuous MVR monitoring to support compliance and safety performance.

Internal Claims Advocacy and Supervision

Examines how proactive internal advocacy and strong supervisory practices improve claims handling and outcomes.

Claims Reporting Bootcamp and Frequency Management

Reinforces the importance of timely, direct reporting by Members and how claims frequency directly impacts program results.

Subcontractor and Fleet or Owner Operator Risk Allocation and Contract Management

Reviews contract language, insurance requirements, and risk allocation strategies for subcontractors and fleet or owner operators to ensure adequate protection and compliance.

Drug and Alcohol Policy

An overview of FMCSA-compliant drug and alcohol policy, including when post-accident testing is required under 49 CFR §382.303. The session will also address policy development and testing protocols.

Vehicle Maintenance

Outlines essential vehicle maintenance practices, including hours-of-service and hazardous materials compliance, to support safety and regulatory adherence.

Defensive Driving and State Law Compliance

Discusses the importance of compliance with state-specific driving laws—covering topics such as speeding, personal vehicle use, and vehicle garaging—with real-world case examples.

Driving Practices and Route Planning

Guidance on route planning, hook turns, parked vehicle protocol, and weather-related driving considerations to support driver safety and performance.

Employee Hiring and Training Standards

Best practices for hiring and onboarding, including managing workforce turnover and aging demographics, and how these factors impact claims.

Ongoing Training and Driver Compensation

Highlights the importance of continuous education and driver compensation structures, including third-party training programs and the impact of hourly pay.